SERVICES
AGREEMENT
TERMS
AND CONDITIONS OF USE
Services for your SkyLINK system are provided by Inilex,
Inc. (“Inilex”). The services offered are offer to you
strictly on an optional basis; you are not required to enter into this
agreement or obtain services from Inilex for any
reason, including as a condition to the purchase, financing, or leasing of any
vehicle. However,
use of the Inilex Site (as defined below) and the Inilex Services (as defined below) are conditioned on
acceptance, without modification, of the following Terms and Conditions of Use
(this “Agreement”) by you as
a user of this Inilex Site and the Inilex Services (“Customer”
or “You”). YOU HEREBY “ACCEPT” THIS AGREEMENT UPON SIGNING
THE SKYLINK SALES FORM OR OTHERWISE USING THE INILEX SERVICES. IF YOU DO NOT WANT TO BE FURTHER BOUND BY
THIS AGREEMENT, YOU MAY CANCEL YOUR INILEX SERVICES BY CONTACTING US AT
877-600-6101.
THIS AGREEMENT INCLUDES
AN ARBITRATION PROVISION AT SECTION 19. YOU
SHOULD DOWNLOAD AND PRINT THIS AGREEMENT FOR YOUR RECORDS.
By accepting this
Agreement, You agree to the following:
1.
DEFINITIONS. In addition to other
defined terms in this Agreement, the following terms shall have the following
meanings:
1.2 “Customer Vehicle” means any new or used
vehicle that the Customer leases, purchases or otherwise uses that has the Inilex Equipment installed
therein.
1.3 “Inilex
Equipment” means hardware approved by Inilex for use with Inilex Services (such equipment
to be offered by Inilex-approved dealers or by Inilex directly).
1.4
“Inilex Server”
means the computer software and/or hardware that serves
the Inilex Site to users across the Internet, and
which hosts the pages, scripts, programs, and multimedia files and serves them
using a protocol designed to send files to users.
1.5
“Inilex Services” means
Inilex’s wireless telematic
services provided by Inilex to Customer for use by
Customer in its Customer Vehicle.
1.6
“Inilex Site” or “this Site” means any of Inilex’s internet websites with domain names including but not
limited to the following domains: inilex, myskyway, fordsmartalert, or mysky-link.
2.
PURCHASE OF EQUIPMENT; INILEX SERVICES; PAYMENTS FOR INILEX
SERVICES
2.1 Customer
must register with Inilex on the Inilex
Site in accordance with the registration instructions set forth by Inilex before Customer will have any Access Right (as
defined herein) to use the Inilex Services or this Inilex Site (“Customer
Registration”). The Access Right
(as defined herein) to use the Inilex Services and Inilex Site will not be granted, or will be revoked, if
Customer fails to have and maintain a valid and accurate Customer Registration
with Inilex.
Without limiting the foregoing, by attempting to gain Access Rights, you
represent and warrant to Inilex that you are the
owner, purchaser or lessor of the Customer Vehicle and the Inilex
Equipment. Any attempt to gain Access
Rights in violation of the foregoing is strictly prohibited.
2.2 Subject to the terms and conditions
of this Agreement, including but not limited to, Customer having a valid and
accurate Customer Registration with Inilex, Inilex hereby grants to Customer, only during the
Customer’s “Activation Period” (as such term is defined in Section 2.3 herein),
a non-exclusive, revocable, and limited right to access and use this Inilex Site, and to use the Inilex
Services, in strict compliance with this Agreement (the “Access Right”). Inilex reserves the right to suspend or revoke this Access
Right at our sole discretion without notice. Notwithstanding the foregoing
Access Right, Inilex also has the right to change, suspend, or discontinue any (or all) aspects of the
Inilex Site or Inilex
Services at any time, and from time to time, including the availability of any
features of the Inilex Services. The Access Right
(and all other rights, if any) granted to Customer pursuant to this Agreement
will immediately terminate upon the expiration, cancellation or termination of
this Agreement for any reason.
2.3 For purposes of this Agreement, the
term “Activation Period”
means the period Customer owns and uses the Customer Vehicle, and has a valid,
activated account for the Inilex Services. Your Activation Period ends when Customer
sells, leases, trades, transfers, disposes of, or otherwise no longer owns or
uses the Customer Vehicle.
2.4 From time to time, Inilex may make available to Customer additional services,
features and components. The fees
charged by Inilex for these services (“Inilex Services Fees”), if any, shall
be as disclosed and agreed to by Customer.
Inilex also reserves the right to revise the Inilex Services Fees at any time, and from time to time,
upon 30 days’ prior notice to the Customer.
Inilex has the right to terminate this
Agreement and the Customer’s Access Right to use the Inilex
Services and this Inilex Site if Customer fails to
pay any Inilex Services Fees.
3.
OTHER CONDITIONS ON ACCESS RIGHT; OTHER CUSTOMER
OBLIGATIONS
3.1 Customer shall be responsible for obtaining and maintaining all equipment or ancillary services needed to connect to
or access the Inilex Site and Inilex
Services, including, without limitation, computers, modems, hardware, software,
ISP providers, and any other telecommunication services.
3.2 Customer is solely responsible for
any use of Inilex Services in Customer's Vehicle,
whether or not Customer is present in the Customer Vehicle, and even if
Customer later claims the use was not authorized by Customer. Customer is
solely responsible for any Inilex Services requested
by or on behalf of Customer.
3.3 As a condition of the Access
Right (including, but not limited to, Customer’s continued use of the Inilex Services and the Inilex
Site) the Customer hereby further agrees that:
(A) Customer will not
use the Inilex Site or Inilex
Services (i) for any unlawful purpose; (ii) in any manner that would damage,
disable, overburden, or impair the Inilex Services, Inilex Site, or any Inilex
Servers; (iii) in any way that interferes with Inilex’s
delivery of services to its other customers or the other customers’ use or
enjoyment of the Inilex Site or Inilex
Services; (iv) in any way which damages Inilex's business operations, services, reputation,
employees, facilities, or service providers; or (v) for any other purpose that is prohibited by this
Agreement;
(B) Customer will not obtain, use, or attempt to obtain or use, any
materials, information or functions through any means not intentionally made
available, or provided for, through the Inilex
Services and Inilex Site.
(C). Customer will not use any
information Customer receives from the Inilex
Services or the Inilex Site except as expressly
authorized by this Agreement or by Inilex. Customer shall not copy, store, reproduce,
distribute, modify, display, publish, perform, transmit, broadcast, or create
derivative works from any such information.
(D) Customer will not upload to, distribute or otherwise publish on or through, or transmit on or through, the Inilex Site or Inilex Services
(i) any message, data, information, text, work, or other material ("Content") that is (in Inilex’s determination) unlawful, libelous, defamatory,
obscene, pornographic, indecent, lewd, harassing, threatening, invasive of
privacy or publicity rights, abusive, inflammatory, or otherwise objectionable;
(ii) any Content that would constitute or encourage a criminal offense, violate
the rights of any party, or would otherwise create liability or violate any
local, state, federal or international law; or (iii) any Content that may infringe any patent,
trademark, trade secret, copyright, or other intellectual or proprietary right
of any party anywhere.
(E) Without
limiting the generality of the foregoing, Customer agrees to all of the following provisions: (a)
Customers are prohibited from violating or attempting to violate the security
of the Inilex Site, the Inilex
Server or any third party sites, including, without limitation, (i) accessing
data not intended for such Customer or logging into a server or account which
the Customer is not authorized to access; (ii) attempting to probe, scan or
test the vulnerability of a system or network or to breach security or
authentication measures without proper authorization; or (iii) attempting to
interfere with service to any user, host, or network, including, without
limitation, via means of submitting a virus to, or overloading,
"flooding," "spamming," "mail bombing," or
"crashing" the Inilex Site, Inilex Server, or any third party site. Any violations of
any system or network security (including, but not limited to, that of the Inilex Site or the Inilex Server)
may result in civil or criminal liability and Inilex
has the right to investigate occurrences that may involve such violations and
may involve, and cooperate with, law enforcement authorities in prosecuting
Users who are involved in such violations. Inilex
reserves the right to cooperate with any and all law enforcement agencies,
including complying with warrants, court orders and subpoenas and disclosing to
law enforcement agencies any information about any Customer and anything a
Customer does with respect to the Inilex Site and any
third party site. By accepting this Agreement,
Customer authorizes Inilex to take such action.
(F) Customer will not otherwise use the Inilex Services or Inilex Site
for any commercial purposes or for any purposes
not explicitly permitted by this Agreement.
3.4 In
addition to any other right to terminate this Agreement, Inilex
has the absolute right to immediately terminate, without warning, any account
and Access Rights
which it believes, in its sole discretion, breaches any of the provisions of
this Section 3 and Customer will be responsible for any damages
sustained by Inilex, or any amount claimed by any
third party against Inilex, plus any expenses,
resulting in whole or in part from any such breach by Customer.
4.
INTELLECTUAL PROPERTY POLICY
4.1 Inilex’s policy is to respect the proprietary rights of others. Inilex has the absolute right to (i) immediately terminate,
without warning, any accounts and the Access Rights of the Customer who appear
to infringe upon the proprietary or other intellectual property rights of
others, and (ii) remove, download or upload any Content from, to, via or
through the Inilex Site or through the Inilex Services that, in Inilex’s
sole opinion, may infringe upon the proprietary or other intellectual property
rights of any third party.
4.2 Customer
acknowledges and agrees that it will not, at any time: (a) modify, alter,
reverse engineer, decompile or disassemble any components of the Inilex Equipment, the Inilex
Services, this Inilex Site, Inilex
Servers, or any other proprietary assets of Inilex
(collectively, “Inilex Proprietary Assets”); or (b)
remove, alter, or obscure in any way any proprietary rights notices of Inilex or any other party on any of Inilex’s
Proprietary Assets.
4.3 Except for the limited Access
Right, no rights are granted to Customer in any Inilex
Proprietary Assets. Inilex reserves all rights, title
and interest (including, but not limited to, all intellectual property rights)
in and to all of Inilex’s Proprietary Assets.
4.4 In the
event Customer contests or challenges the validity or ownership by Inilex of, or any of Inilex’s
rights in, any of Inilex Proprietary Assets, then Inilex shall have the right, at its sole discretion, to
immediately terminate (without any right to cure) this Agreement, all Access
Rights, and all other rights to use the Inilex
Services, Inilex Site and the Inilex
Equipment.
5.
PRIVACY POLICY
5.1 The terms and conditions set forth in
this Section 5 are collectively referred to as the “Privacy Policy”. In addition to any other right to terminate
this Agreement, Inilex has the absolute right to
immediately terminate, without warning, any account and Access Rights in the
event Inilex believes, in its sole discretion,
the Customer has breached any of the provisions of the Privacy Policy.
5.2 Customer is solely responsible for
maintaining the confidentiality of the Customer’s personal identification
number and other security authorization information, including, but not limited
to, login and passwords (collectively, the “Customer Security Data”)
and the Customer is responsible for all uses of their Customer Security Data.
Customer is required to immediately notify Inilex of
any unauthorized use of its Customer Security Data. Neither
Inilex nor any service provider has any obligation to
inquire about the authority of anyone’s use of Inilex
Equipment purchased by Customer, or the Customer's personal identification
number or other security authorization.
5.3 Customer hereby acknowledges and agrees
that, in the course of providing the Inilex Services
and operating this Inilex Site, subject to applicable
law, Inilex is hereby permitted to collect, maintain,
and use any Customer Information made available, or otherwise disclosed, by or
on behalf of the Customer. For purpose this Agreement, “Customer
Information” means any data or other
information made available to Inilex arising
out of the Customer’s use of the Inilex Equipment, Inilex Services, Customer Vehicle (with an activated Inilex Equipment) or the Inilex
Site, including, but not limited to (a) information provided or obtained from
the Customer Vehicle’s manufacturer, dealer, owner, lessor or secured lender;
(b) information in any way related to the
lease, loan or any security
interest in and to the Customer Vehicle; (c) information provided or obtained
during Customer’s registration;(d) information provided or obtained for the
purpose of granting Access Rights to Customer; (e) Customer’s contact
information; (f) Customer’s Vehicle
Identification Number (VIN); (g) information about the operation, location or
features of the Customer Vehicle; (h) information and data about collisions
involving the Customer’s Vehicle; (i) information about moving violations or
infractions, vehicle code or traffic code violations or infractions involving
the Customer Vehicle; (j) information about Customer’s subscription to, or any
and all use of, the Inilex Services and Inilex Site; (k) the
Customer Security Data; (l) any information provided by Customer on the
telephone or via email to Inilex; or (m) all other
personally identifiable information about Customer provided or obtained by Inilex arising out of the Inilex
Services and Inilex Site.
5.4 Without limiting the generality of
the foregoing, but subject to applicable law, Inilex
is hereby authorized to use, maintain and disclose any and all Customer
Information in any way it deems appropriate in order to carry out the Inilex Services or any of the other provisions of this
Agreement, including, but not limited to, the following uses: (A) to provide Inilex Services to the Customer Vehicle, including sharing
that Customer Information with roadside assistance providers, emergency service
providers, and other third party service providers; (B) to check and maintain
the Inilex
Equipment in the Customer Vehicle; (C)
to provide information to the Customer Vehicle’s manufacturer, dealer,
owner, lessor, secured lender or insurance company or to law enforcement
officials about the Customer Vehicle's operation, location or status; (D) to
help maintain the Customer Vehicle or assist in fleet maintenance management
(if the Customer Vehicle is part of a fleet); (E) to evaluate and improve the Inilex Services and offer Customer new products and
services; (F) to provide Customer Information to third party service providers
in order to provide new products and services; (G) to comply with legal
requirements, valid court orders and exigent circumstances; (H) to protect the
rights, property, or safety of Customer and others; and (I) to perform market
research; and (J) to enforce this
Agreement with Customer or others and to prevent fraud or misuse of the Inilex Services.
5.5 SUBJECT TO APPLICABLE LAW, AND
WITHOUT LIMITING THE GENERALITY OF ANY OF THE OTHER PROVISIONS OF THIS SECTION
5, CUSTOMER HEREBY AUTHORIZES INILEX, AT
ANY TIME AND FROM TIME TO TIME, FOR ANY PURPOSES, TO DISCLOSE CUSTOMER INFORMATION TO ANY OF
THE FOLLOWING: (A) THE OWNER(S) OR LESSOR(S) OF THE CUSTOMER VEHICLE; (B) THE
CUSTOMER’S BANK, FINANCIAL INSTITUTION, LENDING INSTITUTION, OR OTHER ENTITY
THAT HOLDS ANY LIEN, ENCUMBRANCE, OR OTHER RIGHT, TITLE OR INTEREST IN AND TO
THE CUSTOMER VEHICLE; (C) THE CUSTOMER’S
INSURANCE COMPANY WHICH IS INSURING, IN ANY WAY, THE CUSTOMER VEHICLE OR
THE CUSTOMER’S USE THEROF; (D) ANY GOVERNMENT AGENCY OR LAW ENFORCEMENT
AGENCY; OR (E) ANY OF INILEX’S WIRELESS
SERVICE PROVIDERS.
5.6 Customer
acknowledges and agrees that, because Inilex provides
the Inilex Services through wireless networks, (a) Inilex cannot guarantee that
Customer's communications will be secure from interception by others; and
(b) Inilex
will not be liable for any damages for any loss of privacy occurring in
communication over such networks.
5.7 Customer
also acknowledges and agrees that Inilex hereby has
the right to (a) record and randomly monitor
conversations from Customer or others with Inilex,
with emergency service providers, or with the law enforcement agencies to
maintain or improve the quality of the Inilex
Services, for training purposes, or to promote and otherwise offer the Inilex Services;
(b) randomly monitor Customer's
interactions with Inilex's; automated services for
quality improvement purposes; and (c) Inilex Customer
Service Representatives may remain on telephone lines during and after
telephone interactions with Customer if the Inilex
Customer Service Representatives conferences in a third party to assist in
completing a service request and that any and all such data or information that
Inilex and its Customer Service Representative derive
from any of the above situations shall be deemed to be, and shall be treated
as, “Customer Information” pursuant to this Section 5.
5.8 CUSTOMER HEREBY ACKNOWLEDGES AND AGREES
THAT INILEX, SUBJECT TO APPLICABLE LAW, WILL NOT BE LIABLE TO CUSTOMER OR TO
ANY OTHER PARTY FOR ANY INJURIES, HARM, CLAIMS OR DAMAGES OF ANY KIND (UNDER
ANY AND ALL THEORIES OF LAW) WHICH MAY ARISE OUT OF, OR ARE RELATED IN ANY WAY TO, INILEX’S
COLLECTION, MAINTAINENCE, DISCLOSURE OR
OTHER USE OF ANY OF THE CUSTOMER
INFORMATION. THIS SECTION 5.8 IS ALSO
SUBJECT TO ANY AND ALL OTHER DISCLAIMERS AND LIMITATIONS AS SET FORTH IN
SECTION 8 OF THIS AGREEMENT.
6.
DISCLAIMER OF WARRANTIES.
6.1 THE
INILEX EQUIPMENT AND INILEX SERVICES ARE OFFERED "AS IS," AND INILEX
GRANTS, AND CUSTOMER RECEIVES, NO WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED,
BY STATUTE, COMMUNICATION OR CONDUCT WITH DEALER, OR OTHERWISE. INILEX
SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. WITHOUT LIMITATION OF THE ABOVE, INILEX
GRANTS NO WARRANTY THAT THE INILEX EQUIPMENT OR INILEX SERVICES ARE ERROR-FREE
OR WILL OPERATE WITHOUT INTERRUPTION, AND GRANTS NO WARRANTY REGARDING THEIR
USE OR THE RESULTS THEREFROM INCLUDING, WITHOUT LIMITATION, THEIR CORRECTNESS,
ACCURACY OR RELIABILITY.
7.
INDEMNIFICATION
7.1 Customer hereby agrees to indemnify, defend and hold
harmless Inilex, its affiliates, service providers
and their respective shareholders, members, officers, agents, directors and
employees harmless from any and all claims, demands, judgments, damages,
liabilities, expenses, costs and fees, including reasonable attorneys'
fees, relating to or arising out of any
claim or the defense of any claim, regardless of the nature of the cause of the
claims, demands, judgments, damages, liabilities, expenses, costs and fees
(including injuries resulting in death) made by any third party that arises out
of or in connection with (A) Customer’s breach of any of its covenants, representations, or warranties in this
Agreement; (B) any unauthorized use of the Inilex
Equipment, Inilex Services, Inilex
Site or any other Inilex
Proprietary Assets (as defined in Section 4 herein); (C) any use or possession
of data or information (including, but not limited to, Customer Information)
provided by or on behalf of the Customer; and (D) any claims for libel,
slander, or any property damage, personal injury or death, arising out of or
related in any way directly or indirectly to Customer’s use of the Inilex Equipment or Inilex
Services.
7.2 If
Customer has authorized Inilex to charge amounts due
against Customer's credit or debit card account or other similar account by
giving Inilex a card or account number, then
Customer's agreement in this Section 7 to Indemnify Inilex
extends to claims, expenses, liabilities, or damages arising out of or in
connection with use or ownership of such credit or debit card account or other
similar payment account, or from the issuer's refusal to pay amounts charged to
such account.
8.
ADDITIONAL LIMITATIONS OF LIABILITY
IN ACCORDANCE WITH APPLICABLE LAW, CUSTOMER AND INILEX EACH
WAIVE IMPORTANT RIGHTS. UNLESS FORBIDDEN BY LAW IN A PARTICULAR INSTANCE,
INILEX AND CUSTOMER EACH AGREE AS FOLLOWS:
8.1 INILEX IS
NOT LIABLE FOR THE ACTIONS OR INACTIONS OF ANY THIRD PARTY SERVICE PROVIDER
THAT INILEX CONTACTS FOR CUSTOMER OR CUSTOMER VEHICLE, NOR FOR ANY INABILITY BY
INILEX TO CONTACT ANY THIRD PARTY SERVICE PROVIDER IN ANY PARTICULAR SITUATION.
8.2 INILEX IS
NOT LIABLE TO CUSTOMER FOR (1) ANY
INJURIES TO PERSONS OR PROPERTY ARISING OUT OF OR RELATING TO CUSTOMER'S USE OF
INILEX EQUIPMENT OR INILEX SERVICES, NOR (2) ANY DAMAGES ARISING OUT OF OR
RELATING TO THE INSTALLATION, REPAIR, OR MAINTENANCE OF ANY OF SAME.
8.3 THE LIABILITY
OF INILEX, ITS AGENT(S), REPRESENTATIVE(S) AND EMPLOYEE(S) TO CUSTOMER FOR
DAMAGES OR ALLEGED DAMAGES UNDER ANY THEORY (INCLUDING BUT NOT LIMITED TO
FRAUD, MISREPRESENTATION, BREACH OF CONTRACT, PERSONAL INJURY, OR PRODUCTS
LIABILITY) WITH RESPECT TO THIS AGREEMENT IS LIMITED TO AND SHALL NOT EXCEED
THE AMOUNTS PAID BY CUSTOMER TO INILEX UNDER THIS AGREEMENT DURING THE TWELVE
(12) MONTHS IMMEDIATELY PRECEDING THE EVENT AND/OR PRODUCT GIVING RISE TO THE
DAMAGES.
8.4 INILEX
SHALL NOT BE LIABLE FOR (1) PUNITIVE DAMAGES, (2) TREBLE, CONSEQUENTIAL,
INDIRECT OR SPECIAL DAMAGES, OR (3) ATTORNEYS' FEES. CUSTOMER AGREES NOT TO
MAKE, AND TO WAIVE TO THE FULLEST EXTENT ALLOWED BY LAW, ANY CLAIM FOR DAMAGES
OTHER THAN DIRECT, COMPENSATORY DAMAGES AS LIMITED IN THE TERMS AND CONDITIONS
OF THIS AGREEMENT, EVEN IF CUSTOMER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
DAMAGES.
8.5 INILEX
HAS NO LIABILITY FOR SERVICE INTERRUPTIONS OF 6 HOURS OR LESS. TO RECEIVE
SERVICE CREDIT FOR LONGER INTERRUPTIONS, CUSTOMER MUST NOTIFY INILEX WITHIN 2
DAYS AFTER THE TIME WHEN SUCH SERVICE INTERRUPTION COMMENCED. INILEX IS NOT
LIABLE TO CUSTOMER FOR INTERRUPTED SERVICE NOR FOR PROBLEMS CAUSED BY OR
CONTRIBUTED TO BY CUSTOMER, BY ANY THIRD PARTY, BY THE PRESENCE OF BUILDINGS,
HILLS, TUNNELS, NETWORK CONGESTION, WEATHER, OR ANY OTHER CIRCUMSTANCES THAT
INILEX AND/OR ITS SERVICE PROVIDERS DO NOT CONTROL.
8.6 CUSTOMER
AGREES TO EXCUSE ANY NON-PERFORMANCE BY INILEX OR ANY SERVICE PROVIDER CAUSED
IN WHOLE OR IN PART BY AN ACT OR OMISSION OF A THIRD PARTY, OR BY ANY EQUIPMENT
FAILURE, ACT OF GOD, NATURAL DISASTER, STRIKE, EQUIPMENT OR FACILITY SHORTAGE,
OR OTHER CAUSES BEYOND THE CONTROL OF INILEX OR ITS SERVICE PROVIDERS.
8.7 ALL DATA
AND INFORMATION PROVIDED BY INILEX AND/OR ITS SERVICE PROVIDERS TO CUSTOMER IS
PROVIDED ON AN "AS IS" BASIS. CUSTOMER AGREES THAT NEITHER INILEX NOR
ANY SERVICE PROVIDER THAT PROVIDES DATA OR INFORMATION TO CUSTOMER THROUGH THE
INILEX SERVICES OR INILEX EQUIPMENT ARE LIABLE FOR, AND CUSTOMER SHALL NOT BE
ENTITLED TO RECOVER ANY DAMAGES OF ANY KIND, INCLUDING CONSEQUENTIAL, INDIRECT,
SPECIAL OR PUNITIVE DAMAGES FOR, ANY ERRORS, DEFECTS, PROBLEMS, OR MISTAKES IN
SUCH DATA OR INFORMATION.
8.8 CUSTOMER
HAS NO CONTRACTUAL RELATIONSHIP WHATSOEVER WITH ANY OF INILEX'S WIRELESS
SERVICE PROVIDERS UNDER THIS AGREEMENT, AND IS NOT A THIRD PARTY BENEFICIARY OF
ANY AGREEMENT BETWEEN INILEX AND ANY OF ITS WIRELESS SERVICE PROVIDERS. NO
INILEX WIRELESS PROVIDER IS SUBJECT TO LEGAL, EQUITABLE OR OTHER LIABILITY OF
ANY KIND TO DEALER, AND CUSTOMER WAIVES ANY AND ALL CLAIMS AND/OR DEMANDS FOR
SUCH LIABILITY, UNLESS CUSTOMER HAS A SEPARATE CONTRACT WITH SUCH INILEX
WIRELESS SERVICE PROVIDER.
8.9 Customer
shall make any of its passengers, guests, or drivers of Customer Vehicle aware
of Inilex's rights and limitations under this
Agreement.
8.10 THE
PROVISIONS OF THIS SECTION 8 MAY NOT APPLY IN STATES THAT DO NOT ALLOW AN
EXCLUSION OR LIMITATION OF INCIDENTIAL OR CONSEQUENTIAL DAMAGES OR CERTAIN
OTHER DAMAGES.
8.11 In the
event that a wireless Service Provider is involved in any claim arising in
connection with this Agreement, Customer agrees to be subject to any
limitations of liability of such Service Provider to the same extent customers
of such wireless Service Provider are limited. Neither Inilex
nor any Service Provider that provides Customer with data or information warrant that any such data or information will be
error-free.
9.
INSURANCE.
The Inilex Services are intended as a convenience.
Customer's payments for the Inilex Service are not
related to the value of Customer's Vehicle or any property in it, nor the cost of any injury to or damages suffered by
Customer. Accordingly, Customer agrees to obtain and maintain all appropriate
insurance regarding personal injury, loss of property, and other risks.
CUSTOMER HEREBY RELEASES AND DISCHARGES INILEX, AND ITS
SERVICE PROVIDERS, THEIR AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS,
AND EMPLOYEES FROM AND AGAINST ALL HAZARDS COVERED BY CUSTOMER’S INSURANCE FOR
ANY CLAIMS MADE BY CUSTOMER AND ANY OTHER THIRD PARTY CLAIMING UNDER CUSTOMER.
CUSTOMER AGREES THAT NO INSURANCE COMPANY OR INSURER HAS ANY RIGHT OF
SUBROGATION AGAINST INILEX OR ITS SERVICE PROVIDERS.
10.
MODIFICATIONS OF INILEX SERVICES. Inilex
can modify the Inilex Services at any time, and from
time to time, in its sole discretion, including modifying the scope of the Inilex Services, the payments to be paid by Customer for
the Inilex Services and any of the terms and
conditions of this Agreement. If Customer does not cancel the Inilex Service within thirty (30) days after Inilex provides notice of a modification to Customer, then
Customer agrees to such modification, and such modified terms become part of
this Agreement between Inilex and Customer. Only Customer may request that Inilex activate, cancel, deactivate, reactivate, renew,
transfer, or otherwise change the Inilex Services
received by Customer or portions thereof. If Inilex deactivates
certain Inilex Services at Customer's request,
Customer remains responsible for payment of such services unless otherwise set
forth in this Agreement. If Inilex takes any of the
aforementioned actions at the request of Customer, Customer agrees to pay any
fees associated with such requests.
11.
CUSTOMER'S CANCELLATION OF SERVICES. Customer
may cancel the Inilex Services by notifying Inilex in writing (as contemplated by the Notice provision
herein). If Customer cancels Customer's Inilex Service, Inilex will not
refund any amounts previously paid to Inilex by
Customer unless otherwise set forth in this Agreement or agreed to by Inilex in writing in its sole discretion. If Customer
cancels the Inilex Service, Inilex
may immediately turn off the Inilex Equipment and
discontinue the Inilex Services.
12.
INILEX'S TERMINATION OF ACCESS RIGHT AND INILEX SERVICES. Inilex may, at its option, suspend or terminate the Access
Right, including, but not limited to, Customer’s use of the Inilex
Services and this Inilex Site, immediately and
without prior notice to Customer if Customer
(i) breaches any part of this Agreement; (ii) fails to pay any amount
due to Inilex or its service providers or has a
credit or debit card provider that refuses a charge or bounces a check (or
otherwise has a check dishonored) (iii) attempts to modify any equipment or
software in the Customer Vehicle, including, but not limited to, the Inilex Equipment; (iv) uses the Inilex
Service or associated wireless phone number for illegal or improper purposes;
or (v) otherwise disrupts Inilex’s business. If Inilex
terminates the Access Right (including, but not limited to, termination of the Inilex Services), Inilex may
elect, in its sole discretion, whether or not to reactive the Inilex Services for Customer. Customer acknowledges and
agrees that Customer has no right to have the Inilex
Service reactivated in the event of any such deactivation by Inilex, regardless of whether Customer cures any cause for
any such termination.
13.
LIMITATIONS ON AVAILABILITY OF INILEX SERVICES
13.1 The Inilex Services may use cellular or other wireless networks
as well as the Global Positioning System ("GPS") satellite network.
Customer acknowledges and agrees that: (i) Inilex
Services cannot work unless the Customer Vehicle is in a location where Inilex has entered into an agreement with a wireless
service provider for service, and service is available in that area and (ii) Inilex Services that involve location information about the
Customer Vehicle cannot work unless GPS satellite signals are available at such
location.
13.2 Customer
acknowledges and agrees that (i) not all Inilex
Services are available on all Customer Vehicles; (ii) for the Inilex Equipment to operate, the Customer Vehicle must have
a working electrical system and adequate battery power; and (iii) Customer
Vehicle must be in good working condition and in compliance with all applicable
government regulations.
13.3 Customer
acknowledges and agrees that the Inilex Service may
not function if (i) the Inilex Equipment is not
properly installed by an authorized Inilex
representative; and (ii) Customer attempts to modify any equipment or software
in the Customer Vehicle, including the Inilex
Equipment.
13.4 Customer acknowledges and agrees that Inilex has the right to occasionally temporarily suspend
the Inilex Service due to network or system
maintenance or improvement, or as a result of network congestion.
13.5 Customer acknowledges and agrees that
the Inilex Services may not be available at particular
time or place as a result of circumstances out of Inilex's
control, such as lack of adequate cellular coverage, damage to Customer
Vehicle, hills, tall buildings, tunnels, weather, or wireless network
congestion.
14.
ADDITIONAL SERVICE DISCLAIMERS Customer further
acknowledges and agrees as follows:
14.1 Stolen Vehicle Location. For Inilex Services providing stolen vehicle recovery, Customer
must immediately (within 24 hours of Customer first becoming aware of the
theft) provide to Inilex a stolen vehicle report
filed with the appropriate authorities, together with any other information
required by Inilex or the appropriate
authorities. Inilex
is not obligated to continue to attempt to locate Customer's Vehicle after 48
hours from the time Customer first reports Customer's Vehicle as stolen. Inilex is not
required to try to find Customer's Vehicle for the purpose of locating a
person.
14.2 Third Party Services. For Inilex Services providing an active connection to
Customer's Vehicle, in performing the Inilex
Services, an Inilex Customer Service Representative
may link Customer or Customer's Vehicle to third party service providers such
as the police. Inilex will use reasonable efforts to
contact appropriate service providers for assistance when Customer asks for it
or when the Inilex Service signals for such
assistance, but Inilex cannot promise that any
service providers will respond in a timely manner or at all.
15.
TRANSFERRING OWNERSHIP OF CUSTOMER'S VEHICLE. Customer agrees to
promptly notify Inilex if: (i) Customer sells
Customer's Vehicle, (ii) Customer ends Customer's lease of Customer's Vehicle,
or (iii) Customer's Vehicle is repossessed. If Customer sells or otherwise
transfers ownership of Customer's Vehicle and does not notify Inilex, Customer agrees to indemnify and hold Inilex harmless for any unauthorized use of the Inilex Services by Customer. Notwithstanding such notification, Inilex reserves the right, in its sole discretion, to
terminate the Access Right, including but not limited to termination of the Inilex Services, upon such transfer.
16.
NO RIGHTS IN WIRELESS NUMBERS. Customer has no rights to any wireless phone number
provided by Inilex to Customer in connection with the
Inilex Service. Inilex will
inform Customer if Inilex elects to change or
reassign such numbers. The wireless phone number Inilex
assigns to Customer may not be in Customer's local area code. Inilex is not responsible to Customer for any theft of
Customer's wireless number or numbers.
17.
TERMINATION
17.1 Termination
for Convenience. Inilex may immediately terminate
this Agreement, with or without cause, upon sixty (60) days written notice to
Customer.
17.2 Termination for Cause. Inilex may terminate
this Agreement upon the occurrence of any one of the following events: (a)
immediately upon Customer’s breach of any of the provisions of this Agreement
(without a right to cure); or (b) immediately if Customer becomes
insolvent or is otherwise unable to pay its debts as they become due.
17.3 Effects.
Upon any cancellation, expiration or termination of this Agreement, Customer’s
Access Right (including, but not limited to its right to use the Inilex Services and this Inilex
Site) shall immediately terminate.
17.4 Survival. For greater certainty, and without limiting
other rights of survival specifically provided for in this Agreement or which
are implied, the rights and obligations of the parties provided for in Sections
3.3, 4, 5.4, 5.5, 5.8, 6.3, 7, 8, 9, this 17, 18, and 19 shall survive the
cancellation, expiration and termination of this Agreement.
18.
GENERAL PROVISIONS
18.1 Entire Agreement; Amendments. This Agreement,
including any exhibits, contains the entire, complete and final agreement and
understanding of the parties with respect to the subject matter hereof and all
prior or contemporaneous agreements between the parties pertaining to the
subject matter hereof are superseded and are merged into this Agreement. This Agreement cannot be modified or amended
in any respect except by a writing executed by the parties.
18.2 No Implied Rights. This Agreement
pertains only to the rights and licenses specifically granted herein. No implied rights or implied licenses are to
be inferred or granted by this Agreement.
All rights other than expressly granted are reserved by and for Inilex.
18.3 Binding
Effect. This Agreement is binding on the parties and their heirs, agents,
executors, administrators and successors, including, without limitation,
successor officers, directors and trustees, if any, of Inilex
and Customer.
18.4 Severability. Except as set forth in Section 19, should
any one or more provisions of this Agreement be determined to be illegal,
invalid or unenforceable, such provision or provisions shall be modified to the
minimum extent necessary to make it or its application valid and
enforceable. If modification of such
provision or provisions cannot cure such illegality, invalidity or
unenforceability the provision or provisions in question shall then be severed
and the remaining provisions shall be interpreted and if need be modified in a
manner which provides the maximum enforceability and validity of the entire
remaining Agreement.
18.5 Assignment, Transfer and Delegation. The rights granted under this
Agreement are specific and personal to Customer and cannot be assigned or
transferred to any other party without the prior written approval of Inilex (which may be granted by Inilex
in its sole discretion). Inilex has the right to
assign or transfer its rights under this Agreement to any party.
18.6
Waiver. No failure
or delay by Inilex in exercising any right, power or
privilege in this Agreement shall operate as a waiver thereof, nor shall any
single or partial exercise thereof preclude any other or further exercise
thereof or the exercise of any right, power or privilege under this Agreement.
18.7 Notices. Any written notice from Customer
required by this Agreement will be considered given when Inilex
receives it at 4908 East McDowell Road, Suite 103, Phoenix, AZ 85008, with a copy sent
registered mail to Daniel J. Laudicina, Hudson Cook,
LLP, 7250 Parkway Drive, Fifth Floor, Handover, MD
21076-1343. Any written notice from Inilex required by this Agreement will be considered given
two days after Inilex mails it to Customer at the
billing address Inilex has on file for Customer at
the time. Any oral or other notices will be considered given when Inilex calls or emails the Customer.
18.8 Cumulative
Remedies. Each right and remedy of Inilex shall be cumulative, and shall be in addition to
every other right or remedy in this Agreement, or now or hereafter existing at
law, or in equity, or by statute or otherwise, and the exercise or beginning of
exercise by a party of any one or more of the rights or remedies in this
Agreement, as now or hereafter existing, shall not preclude the simultaneous or
later exercise by a party of any or all other rights or remedies in this
Agreement as now or hereafter existing at law, or in equity, or by statute or
otherwise.
18.9 Governing
Law. This Agreement shall be governed solely by the laws of
the State of Arizona without giving effect to any conflict of laws provisions thereof.
Except as provided in Section 19, each party hereby
consents to the exclusive jurisdiction of the state and federal courts sitting
in Maricopa County, Arizona, for any action that may be brought under or in
connection with this Agreement or the transactions contemplated by this
Agreement.
18.10
Attorneys Fees Except as provided in Section 19, if either party files an action
against the other party concerning this Agreement, the prevailing party shall
be entitled to recover court costs and reasonable attorneys' fees from the
other party.
18.11 Force Majeure. Inilex
shall not be liable to Customer for delays or failures to perform under this
Agreement if the delay or failure is caused by shortage of labor, labor
disputes, war, act of enemies, riots, insurrection, civil commotion, federal,
state or municipal action, statute, ordinance, regulation, fire, flood,
earthquake, accident, storm, explosions, acts of God, the inability to obtain
essential materials or other resources, or other causes beyond Inilex's reasonable control.
19.
ARBITRATION OF
CLAIMS
19.1 Definitions. For purposes of this Section 19, a “Dispute”
is any contract, tort, statutory or other claim or dispute between Inilex and Customer arising out of or relating to this
Agreement or any resulting transaction or relationship (including any such
relationship with third parties who do not sign this Agreement). “Dispute”
includes any disagreement over the interpretation and scope of this Section 19,
or the arbitrability of the Dispute.
19.2 Agreement to Arbitrate
Upon Request. Any Dispute shall, at Inilex’s
or Customer’s request, be resolved by binding arbitration and not in
court. Arbitration will be by one
arbitrator on an individual basis and not as a class action. Customer waives any right Customer may have
to arbitrate a Dispute as a class action (this is referred to below as the
“class action waiver”). Arbitration will
be conducted by and under the rules of the American Arbitration Association,
335 Madison Ave., Floor 10, New York, NY 10017-4605 (www.adr.org), or any other
arbitration organization Customer selects, subject to Inilex’s
approval. Customer may get the rules of
the organization by contacting it or visiting its website.
19.3
Arbitrators and Location of Arbitration. Arbitrators shall be attorneys or retired
judges selected under the applicable rules.
The arbitrator shall apply governing substantive law in making an
award. The arbitration hearing shall be
conducted in the federal district in which Customer resides, or at some other
location convenient to Customer.
19.4
Costs of Arbitration. Inilex will pay Customer’s filing, administration, service
or case management fee and Customer’s arbitrator or hearing fee all up to a
maximum of $1,500. Inilex
will pay additional arbitration expenses to the extent that the arbitrator
determines that Inilex must in order to ensure the
enforceability of this Arbitration Agreement.
Each party shall be responsible for its own attorney, expert and other
fees, unless otherwise awarded by the arbitrator under applicable law.
19.5
Award and Right to Repeal.
The arbitrator’s award is final and binding on all parties, except that
if the arbitrator’s award for a party is $0 or against a party exceeds
$100,000, or includes an award of injunctive relief against a party, that party
may request a new arbitration hearing under the rules of the arbitration
organization by a three-judge panel.
Unless prohibited by law, the appealing party requesting new arbitration
shall be responsible for the filing fee and other arbitration costs, subject to
a final determination by the arbitrators of a fair apportionment of the
costs. Any arbitration shall be governed
by the Federal Arbitration Act and not by any state arbitration law.
19.6
Additional Provisions.
Customer and Inilex retain the right to sue in
small claims court for a Dispute within that court’s jurisdiction, unless such
action is transferred, removed or appealed to a different court. Neither Customer nor Inilex
waive the right to arbitrate by filing suit.
Any court having jurisdiction may enter judgment on the arbitrator’s
award. If any part of this Section 19,
other than the class action waiver, is deemed or found to be unenforceable for
any reason, the remainder of this Section 19 is enforceable. If the class action waiver is deemed or found
to be unenforceable, then this entire Section 19 shall be unenforceable.
19.7
Right to Opt Out. Customer
may opt out of this Section 19 regarding arbitration by doing so in writing to as
set forth in Section 18.7 of this Agreement (“Notices”), postmarked no later than 10 days from the date of
this Agreement.