Thank you for visiting Inilex. We value the relationship we have with our guests, members and clients, and we are committed to responsible information handling practices.
Inilex's businesses and websites have unique services and offerings, they each
share similar privacy philosophies and principles.
• Providing you with our information practices
• Providing you the opportunity to update or correct your personal information,
• Using information security safeguards,
1. COLLECTION AND USE OF PERSONAL AND VEHICLE INFORMATION
a. We may collect information about you or your vehicle in several different ways including: (i) from information you and your car dealer provides to us when you register your Inilex service or buy or lease your vehicle; (ii) when you use Inilex services; (iii) from web pages you visit; (iv) from calls or emails between us; (v) from our wireless service providers; and, (vi) from your vehicle itself when your equipment is active.
b. Personal Information. In connection with your use of Inilex services, requests for information or other communications with us, We may request you to provide us with information that personally identifies you (“Personal Information”). In order to assess and improve our products and services, we may also obtain information about your from third parties. The general categories of this information are as follows: contact information (such as name, mailing address, email address, phone number and language preference); credit card and billing information (such as cardholder name, card number and subscription packages , services or purchases); and other personal information that helps us customize our services.
d. Use of Your Information. Inilex may use your Personal Information and/or Vehicle Information (collectively, “Information”) to: (i) provide services to you or your vehicle (including sharing that information with third-party providers, emergency service providers, or others, as needed); (ii) check or maintain your equipment; (iii) provide information to the maker, secured lender or lessor or Insurer of your vehicle about the vehicle’s performance or location and to enable the maker of your vehicle to comply with law; (iv) help you or managers of fleets of vehicles (if your vehicle is part of a fleet; (v) evaluate and improve our service; (vi) enforce the Terms and Conditions with you or others; (vii) prevent fraud of misuse of Inilex services; (viii) comply with legal requirements, valid court orders and exigent circumstances; (ix) protect the rights, property, or safety of you or others; (x) offer you new or additional products or services; or (xi) perform market research.
2. SHARING INFORMAITON
a. Inilex may share your Information including your contact information, information about your current Inilex services, your vehicle’s Vehicle Identification Number (VIN), and information about the use of your vehicle’s features with the maker of your vehicle (and its wholly-owned subsidiaries), with car dealers, with our wireless service providers, with other Inilex subsidiaries, secured lenders or lessors, Insurance companies, and other third-party service providers for the purposes or offering you products and services. Your information may also be shared with our suppliers for the exclusive purpose of providing services for us and with our business partners exclusively to conduct joint marketing programs with Inilex. We may also share your Personal Information or your Vehicle Information with our business partners in other circumstances with your permission.
b. Inilex may record and randomly monitor conversations made by you between you or others with our customer service center, with emergency service providers, or with the police to maintain or improve the quality of Inilex services, for training purposes, or to promote and provide Inilex services. We may also randomly monitor your interactions with Inilex’s customer services center for quality improvement purposes.
3. INILEX WEBSITES
b. A number of companies offer utilities designed to help you visit websites anonymously. Although we will not be able to provide you with a personalized experience if we cannot recognize you, we want you to be aware that these tools exist.
c. Our websites may contain links to third party websites not controlled by Inilex or covered by this privacy statement. We recommend that you check the privacy statement of other websites you visit before providing any Personal Information. We are not responsible for the privacy practices or the content of such websites.
d. We work to include security measures on our websites to protect the loss, misuses and alteration of the information within our control that you provide to us. It is important to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer or one that is otherwise accessible to third parties
4. SECURITY OF YOUR PERSONAL INFORMATION
a. Inilex provides service to your vehicle through wireless networks. Although it is illegal for unauthorized people to intercept your calls, such interceptions of wireless communications can occur.
b. Inilex implements and maintains technical, physical, and administrative safeguards to help protect the security and confidentiality of customer information in Inilex's possession from theft, loss, misuse, improper distribution or alteration. Sensitive information, such as credit card information, is encrypted when submitted through our websites.
5. UNIQUE IDENTIFIERS SUCH AS PERSONAL IDENTIFICATION NUMBER (PIN)
a. Inilex uses unique identifiers, such as a Personal Identification Number, or PIN, and/or a user specified password to help identify authorized users of the service in certain situations. You will be asked for your four-digit PIN, and/or a username and password when requesting certain features and some account maintenance services. You can change your PIN or user specified password or add other authorized users of your vehicle on to your account with their own PIN and password at any time by contacting a Inilex customer service representative, or by accessing your personal account on the website specific to your services. To inquire about a forgotten PIN or password contact us at 1-866-9SKYWAY or email us at email@example.com. Inilex will provide secured services to users who provide the correct PIN and/or username and password combination. You are responsible for maintaining the security of your username, password and PIN. You must promptly notify us if your user name or password is lost, stolen, or used without permission. In such an event, we will cancel that user name or password and update our records accordingly.
6. CONTROL OF YOUR PERSONAL INFORMATION
a. You may modify, correct, change, or update your contact information at any time by contacting a Inilex customer service representative or by accessing your personal account at www.myskyway.com.
b. You may also contact us to be placed on our do-not-contact lists (mail, email and telephone) so you won't receive marketing materials from us. You will have to provide your Inilex PIN as verification before you are placed on the list. If you are a current Inilex subscriber on this list, you will still receive information about any safety and product recalls and notice regarding automatic renewal or deactivation of your services. Once your name is restricted from contact, you will not receive future marketing offers from Inilex. However, if you contact us to request information about Inilex, you will receive information regarding your request, regardless of your contact status.